Frequently asked questions

A Point of Sale (POS) system is a software and hardware combination that facilitates the processing of transactions and sales within a business. It serves as the central hub where customers make payments for goods or services. The primary functions of a POS system include:

1. Sales Receipt: A POS registers an item's price, accepts payment, and generates a receipt, making it convenient for customers to complete their purchases.

2. Inventory Management: POS systems help track and manage inventory in real-time, ensuring businesses can efficiently monitor stock levels, reorder products, and avoid stockouts.

3. Sales Reporting and Analytics: POS systems generate detailed reports and analytics on sales trends, popular products, and performance metrics. This data assists businesses in making informed decisions to improve their operations.

4. Employee Management: POS systems include features for employee management, allowing businesses to track employee performance, manage schedules, and assign permissions.

5. Customer Relationship Management (CRM): POS systems can help build and maintain customer profiles, enabling businesses to offer personalized experiences, loyalty programs, and targeted marketing campaigns.

6. Integration Capabilities: Modern POS systems can integrate with other software, such as accounting, e-commerce platforms, and marketing tools, streamlining business processes.

7. Time-saving and Efficiency: POS systems expedite the checkout process, reducing waiting times for customers and increasing the overall efficiency of the business.

By automating and centralizing these essential functions, a POS system empowers businesses to streamline their operations, enhance customer experiences, and make informed decisions to grow and succeed."

You can sell a wide variety of products on a Point of Sale (POS) system. Common items include physical goods such as retail products, food and beverages, clothing, electronics, and more. Additionally, services like salon appointments, event tickets, and memberships can also be sold through a POS system. It's a versatile tool that enables businesses to process transactions efficiently and manage their inventory.

Nexchar was created with the intention of order management tools for a wide range of businesses and segments. All resources can be used for in person sales as well as online sales so you can use it for either option or for both simultaneously. It can be used to sell physical or digital products

Nexchar is easy to use and gets you going quickly. Most people can get up to speed in less than an hour, so there's no need for long training sessions.

Find out more details from our Get Started Guide in our Support Centre

Nexchar makes it easy to keep track of how many things you have in your item library. When inventory is turned on, the number of items in stock changes based on sales made through the Nexchar app, Nexchar Invoices, and orders shipped through your online shop.

The Nexchar Point of Sale app works offline.Even if there is no internet connection, your device can generate sales. When your internet connection is restored, your transactions are automatically synced back to the cloud.

However, some features, such as adding new items, Return and refunds, Purchase and Banking and few others, will be unavailable while offline.

Yes, we offer a free point of sale system. You can use the free version only on the smartphone app with limited features.

To grow your business, we offer different types of packages. To view the pricing, click

Nexchar doesn’t store any sensitive data like credit card information. We take regular backups of your data on the cloud. If your device fails, don’t worry, just simply login to Nexchar on a different device and everything is back to normal.

We don’t share your personal information or store critical data with third-party organizations. As a result, your data in Cloud POS is safe.

Download and install Nexchar retail POS from the Play Store. Create your account by filling in the simple registration form, then add items to your POS system.

Yes, Nexchar offers a full-featured e-commerce platform for your business. We offer free and paid themes. Choose your preferred theme, and we'll prepare your online store in just a few minutes.

You will get a notification in your POS App whenever a customer places an order. Also, an order confirmation email will be sent to the customer once you confirm the order.

Yes, you can download the required source form from Nexchar backend to host your ecommerce site.

There's an app for that. The Nexchar Android registration app can also be used without an internet connection. During our 30-day free trial, you can also use it. Sign up for our free trial, download the app, and you can start using it right away.