How to Change Staff Email in Nexchar POS

In Nexchar POS, keeping staff information up to date is crucial for ensuring smooth operations. Before updating a staff member’s email, it's important to temporarily disable their account to avoid any operational issues. Follow the steps below to change a staff email:

Step 1: Log in to Nexchar POS

  • Open the Nexchar POS application.
  • Enter your Admin credentials to log in. Only users with admin rights can make changes to staff profiles.

Step 2: Access the Staff Management Page

  • From the Dashboard, click on Menu > User > Staff.

Step 3: Select the Staff Member

  • You will see a list of all the staff members currently registered in your POS system.
  • Locate the staff member whose email you wish to update, and click on their name to open their profile.

Step 4: Disable the Staff Account

  • Before changing the email, you must disable the staff account.
  • On the staff profile page, locate the Account Status option.
  • Toggle the status to Disabled and click Save. Disabling the account ensures that the staff member cannot access the system during the email update process.

Step 5: Reset the Email Address

  • After disabling the account, go back to the staff profile and find the Email field.
  • Click the Change button next to the email.
  • This will navigate you to the Reset Staff Email page.
  • Enter the new email address in the provided field.
  • Click "Change Email Address" button.

Step 6: Enable the Staff Account

  • Once the email has been updated, re-enable the staff account.
  • Toggle the Account Status back to Enabled and click Save to apply the changes.

Step 7: Save the Changes and Notify the Staff

  • After making the changes, ensure that all details are correct, then click the Save button.
  • The staff member will receive an email notification at their new email address.

Important Notes:

  • Ensure the new email address is valid and accessible, as it will be used for important notifications.
  • Always disable a staff account before making changes to their profile to avoid conflicts.
  • Only Admins or users with permission to manage staff profiles can change staff information.

By following these steps, you can efficiently update a staff member's email while ensuring the account remains secure during the process.

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