How do I check a customer's purchase history from the Point of Sale?

Sometimes you will need to look up a customer's purchase history. For example, a customer may ask you to look up a product they purchased in the past so they can purchase it again, or they may ask you when they bought a product to see if it is still under warranty.

1. Open your POS, and navigate to you Customers page (Menu>Customers).
   
2. Choose the desired customer for whom you wish to check the details.
3. Click the profile icon. Customer Profile window appears on your screen.
   
4. This profile has three columns:
   • First Column: Displays customer details.
   • Second Column: Display four Tabs:
     • All Purchase : Displays customers all purchase history.
       
     • Dues : Displays list of customers dues.
     • Feedbacks: Displays a list of customer feedback. By clicking the plus (+) button on the right bottom side of the screen, you can add customer feedback if the customer provides it.
     • Analysis: Displays a graphical report of the customer's purchase.
   • Third Column: Displays a summary of customers purchase information. 
     
5. Now, click the "All purchases" tab. You can see the entire customer purchase history.