How to refund a customer payment
We assume you have read our previous article on how to return products in Nexchar mobile POS.We recommend that you read your previous article before reading this one.
When a customer returns a previously purchased item, you must issue a refund payment. It is very simple to issue a refund payment in the Nexchar Point of Sale mobile app. You can give a full refund or a partial refund to your customer.
To refund a customer, you must find the invoice where the customer asks for a refund. First open your Nexchar POS app, the tap menu icon.
A navigation bar will appear in your app. Taps for sale from the navigation bar.
Then tap that sales row that your customer wants to refund from you.
It will take you Invoice details page. In the right to side of your menu you can find a menu icon. Tap the menu icon
Tap the menu icon, and a pop-up menu will appear on your mobile screen. Tap "Refund customer" from the popup menu.
Now you can find another pop-up where you put your refund amount . You can put in any amount that must not be greater than your payable amount. Tap OK to conform your transaction.
Wait a few seconds. Now you can see your invoice is updated with the refund amount.
