How to Reset Staff Password in Nexchar POS

In Nexchar POS, resetting a staff member’s password is essential to maintaining account security. Admin users can easily reset staff passwords to ensure continued access to the system. Follow the steps below to reset a staff password:

Step 1: Log in to Nexchar POS

  • Open the Nexchar POS application.
  • Enter your Admin credentials to log in. Only Admin users can reset staff passwords.

Step 2: Access the Staff Management Page

  • From the Dashboard, click on Menu > User > Staff.

Step 3: Select the Staff Member

  • A list of all registered staff members will be displayed.
  • Locate the staff member whose password you want to reset and click on their name to open their profile.

Step 4: Disable the Staff Account

  • Before resetting the password, temporarily disable the staff account to ensure no unauthorized access during the reset process.
  • On the staff profile page, find the Account Status option.
  • Toggle the status to Disabled and click Save.

Step 5: Reset the Password

  • After disabling the account, return to the staff profile and find the Reset Password field.
  • Click the Reset Password button.
  • You will be redirected to the Reset Staff Password page.
  • Enter the new password and confirm it by typing it again. Make sure the password meets the security requirements of the system (e.g., minimum length, special characters).

Step 6: Enable the Staff Account

  • After resetting the password, return to the staff profile.
  • Toggle the Account Status back to Enabled and click Save to reactivate the account with the new password.

    Important Notes:

    • Ensure the new password is strong and meets security standards.
    • Always disable the staff account before resetting the password to prevent unauthorized access.
    • Only Admin users or those with permission to manage staff profiles can reset passwords.

    By following these steps, you can securely reset a staff member’s password, ensuring they regain access to the system while keeping the account safe.

    You may also like: