How to Reset Staff Password in Nexchar POS

In Nexchar POS, resetting a staff member’s password is essential to maintaining account security. Admin users can easily reset staff passwords to ensure continued access to the system. Follow the steps below to reset a staff password:

Step 1: Log in to Nexchar POS

Open the Nexchar POS application.
Enter your Admin credentials to log in. Only Admin users can reset staff passwords.

Step 2: Access the Staff Management Page

From the Dashboard, click on Menu > User > Staff.

Step 3: Select the Staff Member

A list of all registered staff members will be displayed.
Locate the staff member whose password you want to reset and click on their name to open their profile.

Step 4: Disable the Staff Account

Before resetting the password, temporarily disable the staff account to ensure no unauthorized access during the reset process.
On the staff profile page, find the Account Status option.
Toggle the status to Disabled and click Save.

Step 5: Reset the Password

After disabling the account, return to the staff profile and find the Reset Password field.
Click the Reset Password button.
You will be redirected to the Reset Staff Password page.
Enter the new password and confirm it by typing it again. Make sure the password meets the security requirements of the system (e.g., minimum length, special characters).

Step 6: Enable the Staff Account

After resetting the password, return to the staff profile.
Toggle the Account Status back to Enabled and click Save to reactivate the account with the new password.

Important Notes:

Ensure the new password is strong and meets security standards.
Always disable the staff account before resetting the password to prevent unauthorized access.
Only Admin users or those with permission to manage staff profiles can reset passwords.

By following these steps, you can securely reset a staff member’s password, ensuring they regain access to the system while keeping the account safe.