Protecting your privacy is very important to us. Accordingly, we at Nexchar Tech are providing this Privacy Policy to explain our practices regarding the collection, use, and disclosure of information that we receive when you use or visit our websites, or use our products or services (collectively, the "Services").
This Privacy Policy applies only to those websites, services, and applications included within "Services" and does not apply to any third-party websites, services, or applications, even if they are accessible through our Services. Your linking to a third-party website, service, or application is entirely at your own risk and subject to the terms and conditions of such a website, service, or application.
To Whom Does this Privacy Policy Apply?
This Privacy Policy applies to everyone who uses our services, but sometimes we direct parts of it toward particular groups of users. When we do, we use the following special terminology to refer to them:
- "User": Anyone who uses our services.
- "Customer" or "Account Owner": Anyone who purchases or subscribes to one or more Nexchar Services.
What Personal Information Do We Collect?
When ordering or registering on our site, as appropriate, you may be asked to enter your name, email address, mailing address, phone number, or other details to help you with your experience.
How Do We Use Your Information?
We use the information we collect from you for the following purposes:
- To personalize your experience and deliver the content or services most relevant to you.
- To improve our website and services based on your feedback and usage.
- To process transactions securely.
- To send periodic emails regarding your order or other products and services.
- To comply with legal obligations and ensure GDPR and PCI DSS compliance.
Cookies
Cookies are small files that a site or its service provider transfers to your computer's hard drive through your web browser (if you allow) that enables the site’s or service provider’s systems to recognize your browser and capture and remember certain information.
How Do We Use Cookies?
We use cookies to:
- Understand and save your preferences for future visits.
- Compile aggregate data about site traffic and site interactions to improve our services.
- Help us monitor, secure, and protect our services from unauthorized access.
Managing Cookies
You can choose to disable cookies through your browser settings. Please note that some features of our website or services may not function properly if cookies are disabled.
We Do Not Store Credit Card Information
While we may collect transactional data necessary to process payments (such as transaction IDs), we do not store credit card information. Payments are securely processed by our third-party payment providers (e.g., Stripe, PayPal, SSLCommerz).
Your Rights Under GDPR
If you are a resident of the European Economic Area (EEA), you have certain data protection rights under the General Data Protection Regulation (GDPR). We ensure that your personal data is handled in compliance with GDPR regulations.
1. Data Controller and Processor
We act as a Data Controller for the data we collect directly and a Data Processor for third-party services like payment processing (e.g., Stripe, PayPal, SSLCommerz) and hosting (e.g., AWS, DigitalOcean, GCP).
2. What Personal Data We Collect
We collect and process only the personal data necessary for providing our services, including:
- Names, addresses, and email addresses for operational purposes (e.g., receipts, orders).
- Transaction details (excluding credit card information, which is securely processed by our payment providers).
Third-Party Providers
We partner with GDPR-compliant third-party providers to process your data securely, including:
- Hosting Providers: AWS, DigitalOcean, GCP
- Payment Processors: Stripe, PayPal, SSLCommerz
All transactions are processed through a gateway provider, ensuring compliance with GDPR and PCI DSS standards.